This help contains the following sections:
Report An Incident
The Report An Incident tab allows you to report incidents such as abandoned vehicles, potholes and graffiti to your local authority. You can provide the location of the incident by using an address search or by locating a point on the map.
There are three steps involved in this process.
Step 1. Choose incident type
The incidents are arranged by categories in a list. Select the type of incident that is the closest to the problem you wish to report. If there is no appropriate type, use the 'Other' option from the bottom of the list.
Step 2. Choose incident location
LocalView Internet gives you three ways to record the location.
- Using an address you have already selected
- By selecting a point on the map
- By searching for an address
If you are having problems finding an address, refer to Search For An Address for details.
Step 3. Complete incident details
The final step is to complete the incident report. The information you'll be asked for will depend on the incident type you selected in Step 1.
- Check that the incident type and incident location are as accurate as possible. If you need to change the information you entered, click on "Update Incident Type" or "Update Incident Location" and repeat the relevant step.
- Enter as much information as you can into the incident and contact details sections. This will help the local authority deal with your request as quickly as possible.
- Click on Submit.
After you have completed your incident report, a summary page will appear containing contact and incident details. There will also be a unique reference number (report ID) for the problem - use this number if you need to contact the local authority about the problem in the future.
If you entered your email address, you will receive an acknowledgment email for your records.